How satisfied are your students? You won’t know if you don’t ask. And if you don’t ask, you won’t have the data to build your case for student success initiatives.
Based on the results of our 2015 Student Retention and College Completion Practices Benchmark Report for Two-Year and Four-Year Institutions, student satisfaction assessments are cited by the majority as an effective method for making changes to minimize attrition.
Given that our current higher education environment is placing increasing expectations on performance-based funding and on student success measures, what will it take to get your campus to make student satisfaction assessment a priority?
Maybe it’s one of the several recent studies that link student satisfaction with student retention or higher institutional graduation rates. Or that we know that paying attention to the satisfaction levels of your currently enrolled students has a positive long-term effect on enrollment, student success, and future alumni engagement. And beyond retention efforts, for the 700 institutions we work with on an annual basis, they report using their satisfaction assessment data for strategic planning and accreditation.