There has been more talk recently on the topic of student survey fatigue. Campus leaders sometimes discuss this issue with me as they consider conducting satisfaction assessments with their student body. It is not just students who can get tired of too many assessment projects; faculty, staff, and administrators can get burned out too.
Here are my suggestions for managing survey fatigue for your institution:
- Have an assessment plan that is organized, integrated, and coordinated across campus. It helps to have someone in charge of all assessment on campus and to have a plan in place for a two- or three-year cycle to coordinate surveying. You will want to be strategic in your data collection in order to match the goals of your institution. As you develop the plan, you will want to identify what you need to know and how you are going to use the data, and then be sure to follow through with these activities. The assessment plan is like a map that shows where you are going and how you are going to get there. You need to have the map, and you need to use the map along the way so you don’t get lost. [Read more…]